Designed and developed internally, The Photo Lab website was custom built on WordPress specifically for the unique services needed, and with specific attention to the desired customer experience.
Many challenges were presented and overcome by the team including how to deal with a large quantity of files—sometimes upwards of 40MB each. As an eCommerce platform, having proper file upload and storage capacity online posed a huge challenge initially when potentially dealing with several Gigabytes of files per order. We even had to build in ways to recover files in the middle of an upload if a customer got disconnected.
Initially, when the site was in development, we worked with local photographers via tools like DropBox while we implemented a more permanent solution online.
Today, the website is intuitive and easy to use for customers. File upload happens seamlessly online through the platform and charges accordingly depending on how many files are uploaded and the editing style chosen.
The website includes customer accounts, which can be designated as regular user or one of several types of partner accounts.